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RMA Company Brochure
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Contact Services driven to provide excellent services

RMA offers a highly comprehensive Contact Service that is at the very heart of customer relationship management. RMA’s Contact Services encompasses Call Centre, Case and Email Management, Mailroom Services as well as Courier Services.


Elevate your business through RMA’s contact service agents, who are driven to provide excellent customer service with a positive attitude, adaptability and timely deliverance.

Call Centre

With a thorough understanding of the nature of your business, RMA ensures to deliver the best experience to your customers every time.

call centre
email management

Case and Email Management

Similar to other forms of business information and documentation, email must be included as part of the organizational standards of addressing information and documents.

Mailroom Services

RMA offers mailroom management as an all-round solution, which includes saving cost and being environmentally friendly and is geared towards Clients’ requirements.


Why choose RMA Contact Services?

Enhanced Customer Services

Achieve higher service quality with dedicated and experienced outsourced customer service agents

Reduced Overhead Expenses

Dramatically reduce operational and infrastructural costs and improve focus on core competencies

Increased Return of Investments (ROI)

Maximize revenue and productivity by quickly resolving customer queries

Brand and Product Significance

Add value to your brand or products by maximizing revenue and overall client satisfaction